How much does it cost to do business with you?
Posted in Uncategorized on 06/26/2009 09:40 am by adminAs a small business owner, I don’t get any fancy deals from Mastercard, Visa, AmEx, Discover, or PayPal regarding the commissions I must pay them when a customer purchases my book with their card/service. Credit cards and PayPal enable my business and I’m not complaining about the commissions. What did surprise me the other day is how variable the commissions are. I realized those us who have a choice in which card to use likely have no idea of the impact of that choice on the vendor they’re supporting - especially the small, local businesses. Here are the commission percentages I was recently charged from my book sales:
· If the customer used a Visa Business and Visa Debit card: 2.39% of the total purchase (including shipping)
· Mastercard Business and World Club card: 4.38%
· Mastercard Debit card: 2.39%
· PayPal: 2.9% +$.30
On top commission there are other fees businesses pay to these companies such as a program service fee and international business fees. Then there are the fees paid monthly (mine is $25) and annual (mine is $60) fee to the service companies that connect them to the credit card companies – they can’t work the credit card companies directly.
It was a surprising analysis when I took the time to do it. I always use my credit card, but never gave much thought to which one or why. I know many of us are trying hard to support local and small businesses and momprenuers. Are these rates surprising to you as well?



